franklin t9 mobile hotspot not working

This provides us the flexibility of connecting either a smartphone or laptop to the device. It is normal for batteries to gradually wear down and require longer charging time. My T10 would shut down approximately every two weeks or so when I had the battery removed and constantly hooked up to electricity. Debug shows me that when it's on 3G, it's on band "WCDMA PCS 1900". Please contact your wireless carrier to ensure device is properly activated and provisioned. Your mobile device is equipped to support running without a battery while plugged in. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. The first thing to try is to restart your Android or restart your iOS device you're using to establish the mobile hotspot. Just press the power/menu button shortly after the display is on. Adapter attaches with Velcro on back of device over internal antenna ; Buy it with + + Total price: To see our price, add these items to your cart. go to 192.168..1 to access settings to your T-mobile hotspot Password is lowercase admin it will make you set a new password log in go to Settings-mobile network-APN under APN click Add it showed me a list of 4 profiles, profile1-profile4. With a new account you may need to register or activate your hotspot service or subscription, so call your provider if a new device is functioning but not providing you with a workable connection. Is there some code I can text to the unit to have it reboot ? It also helps with our day-to-day errands. I am not sure I really want to stay with this lame-ass company, but you know There is Devil you know vs. the one you dont. 6. If storing your mobile device for a long period of time, it is recommended you remove the battery. T9 Franklin Mobile Hotspot Wi-Fi and Mobile Hotspot Security . Answer (1 of 2): You don't, unless you are the school administrator. There are 0 customer reviews and 3 customer ratings. The T9 Mobile Hotspot operates on a Qualcomm MDM9207-0 operating system with 256MB of RAM. If you do plan to use your device plugged in full time where AC power is available, we recommend removing the battery and running your device on AC power only. To view all of the hotspots we are tracking, head on over to our Mobile Hotspot & Modem Gear Center. Shows device menu and information Button Operation Operations Actions Turn On Press and hold the button for 3 seconds. Products with electrical plugs are designed for use in the US. Power/Menu Button - Turn on/off T9. YesNo Related Topics Other Users Found Helpful Tutorials: In comparison to the LINKZONE 2, it has shorter battery life and does not have the ability to charge other devices. There are different kinds of resets that you need to know, such as power reset and factory reset. It's ideal for those who have trouble getting internet and strong cell signal in their home. Read more about the condition For parts or not working: An item that does not function as intended and is not fully operational. If your connection is active but its actually your data thats slow or prone to drops, you might need a signal booster. Product Type - Networking Router. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. This way, we can know if the mobile hotspot is running into issues or not. That concludes our small introduction to the Franklin T9 Mobile Hotspot user manual. Overall, its safe to say that the device does its job of becoming a mobile hotspot. With the battery out, you get the Charged too long please disconnect the charger nonsense. Frequently Asked Questions and Troubleshooting. What type of weBoost product are you looking for? Charger Port The USB charger connects here. I use the T9 as a backup to the primary Starlink internet which has been working 100%, so i may not need a backup anymore. I like the idea of getting devices that are specifically designed for the long term, stationary use. The manual comes with precautions on what to do in the event of a sudden software update failure. Besides that, the manual teaches you how to switch on/off your internet traffic to save up on data. Meanwhile, the 3G/4G can support 1, 2, 4, 5 bands. It hasn't even been 10 days,and I noticed the internet wasn't working this morning, and find the charged too long disconnect chargermessage! Profit by protecting your security online while mobile. WHY DOES MY DEVICE DISPLAY A NOT ACTIVATED MESSAGE? But it will be a different story if the mobile device is connected to 15 devices. This is where manuals come in handy. ($), Shipping cost: Additionally, the mobile hotspot can connect up to 15 devices through its Wi-Fi sharing feature. Having the T9 at your fingertips will allow you to access LTE network for fast uploads and downloads. Additionally, it also comes with a descriptive graph listing all of the buttons on the mobile hotspot. As such, it is important to invest in quality connections. 8. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. Shows device menu and information Button Operation LED Indicator 2. There is also a text panel available that can provide simple information. You can also connect up to eight Wi-Fi capable devices to the Internet at once - depending on what the devices are doing (e.g. Click Run the troubleshooter. As long as your phone has an internet connection, you should be able to share that connection with the right settings and features activated, though its important to note that on a standard plan you may not have hotspot functionality out of the box youll likely have to upgrade your plan to share your phones internet connection with other devices. Some devices come with a built-in hotspot, but youll still have to activate the service with your carrier, so call your provider if everything else looks to be in order. it showed me a list of 4 profiles, profile1-profile4. If it says incomplete again, wait 10 seconds and click ok again. After you've enabled the hotspot on your phone, it will give you a password to use for tethering other devices. Power/Menu Button Turn on/off T9. My Mobile Hotspot is not working. However, the device does not auto-startup upon losing power, the button has to be manually pushed in order to fire up and begin broadcasting a signal. Please note that max theoretical speeds reflect a device's capabilities under perfect laboratory conditions. The processor is made to provide quality connectivity and up to 4G LTE connection. (I remember 2ok buttons, you should be clicking the ok that is on the same row as the new profile5 on the right). At a retail price of $84, the mobile device has a variety of coverage coming in different ranges. It provides enough coverage and Internet speed for day-to-day usage. For a complete explanation, can read it up in the manual. What type of vehicle do you need to booster? For example, if the device suddenly powers off, or having trouble connecting the Wi-fi after changing the password. But if we require data connection all the time, this device might not be adequate. Download: Franklin T9 Mobile Hotspot User Manual (PDF), Gadget Review, Troubleshooting and Tutorial, Alcatel LinkZone 2 Review: Stay Connected for up to 24 Hours, Franklin T9 Mobile Hotspot Review: Connect 15 Devices at Once, How to Set Up Parental Controls on Amazon Fire Tablet, How to Connect Bluetooth Headphones to an Amazon Fire Tablet, Common Amazon Fire Tablet Problems and How to Fix Them, How to fix no sound / audio issues on Amazon Fire Tablet, How to fix keyboard / typing issues on Amazon Fire Tablet, How to fix An internal error occurred on Amazon Fire Tablet, How to fix Amazon Fire Tablet that wont connect to PC, How to fix screen flickering on Amazon Fire Tablet, How to fix Amazon Fire Tablet that stuck on Fire logo screen, How to fix battery draining too fast on Amazon Fire Tablet. This section gives you the proper instructions on how to install your software correctly. After long usage, your Franklin T9 Mobile Hotspot is bound to run into some issues. Conclusion Hands down, this has to be one of my favorite IoT devices I have had the pleasure of playing with. Despite that, the mobile hotspot still maintains its sophisticated, sleek image. Back Issue Resolved? Unfortunately, Im in Arizona until late January, so for the next 30 days Ill just have to keep my fingers crossed and hope that the boiler in the cabin basement doesnt fail. This device is still new on the markets, so using it may be confusing. Forums. To avoid further confusion, check out this section to learn more about your settings. For starters, it offers global 5G speeds . Shows device menu and information. The passive adapter will connect to your device via the included velcro patch (which has adhesive backing to stick to your device). 4G LTE 150Mbps Micro USB Multi-band support The timer option has worked for me. These updates can be a complex matter if we do not understand fully. Like other devices, the Franklin T9 Mobile Hotspot will need to undergo several software updates. Press Windows key + X. Click Device Manager. This is a major pain. Many issues can be resolved with a simple reboot and reset. With a mobile hotspot, you can use your laptop or tablet to edit documents, draft important emails, and do whatever you need to do on a day-to-day basis without relying on a limited WiFi signal. No - Visit My Account online or use the myCricket app and add the Mobile Hotspot feature for $10/mo, or visit a retail store. FYI, I solved this problem by buying a 4G LTE router. Copyright 2020, Wilson Electronics, LLC. But when you have a mobile hotspot connected and no internet, your work could crawl to a halt, as well as frustrate and divert your valuable attention to finicky troubleshooting. Please try again. We look forward to being in touch with you shortly. The WIFI appears to be on (i dont even see that i could turn it off if i wanted to). Well also be needing the right devices to provide strong coverage. WHERE DO I FIND THE PASSWORDS ASSOCIATED WITH MY DEVICE? Switch to the on position (the bar will be green). Cheers. You can connect to the internet at speeds fast enough to keep up-to-date on Go back and select profile5 now as the active and click ok. Your feedback has been recorded. 3. Battery contact Insert the battery to align with the battery contacts. Where do you need to improve your cell signal? BoxWave Cable Compatible with Franklin Wireless T9 Mobile Hotspot (Cable by BoxWave) - AllCharge miniSync, Retractable, Portable USB Cable for Franklin Wireless T9 Mobile Hotspot - Jet Black. Reset Button To perform reset of your device, gently press and hold the button for 3 seconds, then release. It is normal for batteries to gradually wear down and require longer charging time. Mobile Hotspot Guide. Find out for yourself in our Franklin T9 Mobile Hotspot user manual. Change the "APN protocol" and "APN roaming protocol" settings to IPv4. Moving onto the operating system, the mobile hotspot uses Linux OS. If it isnt, toggle the setting and try again. 2022 Franklin Wireless Corp. All Rights Reserved. Be sure to use the charger that came with your device. Active connection time, number of devices connected to your hotspot, network, signal strength, temperature are common factors that can contribute to how fast your battery discharges. I also had to remove the batteries due to the same error messages but the routers still go offline regularly even though they are plugged in. Display Provides device status information such as battery, service signal strength, the number of users connected with Wi-Fi etc. Find us here:Twitter: https://twitter.com/TMobile Instagram: https://www.instagram.com/TMobile Facebook: https://www.facebook.com/TMobile Support Community: https://community.t-mobile.com Website: https://www.t-mobile.com In this #TMobile video, we unbox the new #FranklinT10 mobile hotspot. Like most operating systems, the Linux is bound to system updates. Enter your username or e-mail address. Display - Provides device status information such as battery, service signal strength, the number of users connected with Wi-Fi etc. I called T-Mobile but they could not offer me any help but to manually push the power button. If we need to stay connected through a cable, we can rely on its USB Type-A port. No matter where we care, we can still receive adequate Internet access. A mobile hotspot protects you against these nagging problems, whether they exist in your home or car, and it even guards you against future network changes or surrounding developments that may negatively impact the signal you already rely on today. Here you can check out how to configure things like Wi-Fi Basic Settings and Mobile Network Settings. NOTE: Your T9 is equipped with a replaceable rechargeable battery. If youre on a Windows computer, it could have nothing to do with your hotspot at all and could be an issue with your network adapter or drivers. However, a slightly larger display might have been a better option for improved accessibility. It does not work when connect to a 10/100 ethernet switch to distribute the ip connection to multiple devices on my wired ethernet network. Pair it with one of our high-speed 5G prepaid phone plans at T-Mobile Prepaid. streaming video). There are several reasons that would prevent you from turning your hotspot on. First, let's make sure that you are holding the POWER key long enough. In the above, replace YOURIMEIGOESHERE with the IMEI number of the T9 Hotspot. Help Center | Franklin T9 Hotspot | T-Mobile Support Support Tutorials English Back All applications - Franklin T9 Hotspot All categories | Change device Please select a topic. My device won't turn on. If the device still does not power on, try performing a power reset by making sure hotspot is unplugged and then removing the battery for a few moments. For casual Internet users, this should be enough. Receive updates and offers by joining our list! Shows device menu and information. Adding settings put global tether_dun_required 0 over adb doesn't seem to work. If youre in a slightly remote area, or just on the wrong side of a large building or hill from the nearest cell tower, your connection could be even worse and slow to a crawl just when you need it most. Never leave the T9 in an unattended vehicle due to uncontrolled temperatures that may be outside the desired temperatures for your device. This chapter provides you with basic instructions. Troubleshoot your device How Tos Apps & Accessories Battery, Memory, & Storage Connections & Network Device Specific Support Email & Messaging Security Settings & Tech Specs Once battery has full charge it is recommended to unplug charger. If you have trouble locating your T9 Mobile Hotspot Admin, this section teaches you where to locate the messaging portal. To charge the device, connect the included micro USB cable to the charging port on the side of the hotspot. I received a Franklin T9 Test Drive kit yesterday. Item Package Quantity - 1. Nov 13, 2011 62 7. This unlocked mobile Wi-Fi router uses a Qualcomm MDM9207-0 processor and operates with Linux 3.18 operating system. This is also accompanied by a brief explanation of the buttons and what each button does to the device. Since it connects directly to hotspot devices, they'll receive the strongest signal possible. I want to test the battery life for a day and then attach it to a timer to only charge 5 hrs a day and see how it goes! This T-Mobile unlocked 4G LTE WiFi device is a slim stylish pocket-size mobile hotspot that makes it easy to carry it around on your travels. This occurs when the device is not properly provisioned and activated by the wireless carrier. The City University of New York Support LineMonday - Friday: 7AM - 6PM MSTSaturday: 8AM - 4PM MST+1 866 294 1660. I also thought of the idea to have the outlet that the unit is plugged intoessentially power cycle itself daily, so that the device would restart itself daily and not run into this problem. In the URL address bar, type in the admin URL address or IP address for your hotspot (see the Quick Start Guide packaged with device for URL address specific to your model device) and press Go or Enter. Thot hotspot seems to be working. Submit a RMA (Return Merchandise Approval). Forget the WiFi network created by your mobile hotspot on the devices you're having issues on and reconnect to it. Say ok on the pop up. Battery Life: 8 hrs usage, 48 days standby (2450 mAh) Understand your device better with a manual. Back Cover Notch - Lift the notch to open the back cover. Once inside, a booster amplifies the cell signal received by the outside antenna and relays it to strategically placed indoor antennas in the troublesome spots more commonly known as dead zones. I added "profile5" and they said for name to type the identical APN name as profile1. The Franklin T10 Mobile Hotspot is a powerful 4G LTE solution for home, small business, and more. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Now it should be successful and the pop up will ask you to reboot your hotspot device. And I have the inactive timer set to always on. to confirm if your product(s) are under warranty and eligible for repair, exchange or replacement. Click it, and the process should walk you through the steps to get your devices wireless connection working again. The Franklin T9 Mobile Hotspot comes with several technical aspects that may be complex to the casual user. Full content visible, double tap to read brief content. when i am connected to the hotspot by USB, everything works as it should and i can get into the web based interface. Please check compatibility before purchasing. it will say the entry is incomplete. I hope that solves it. 7. This is due to the devices thickness, contributing to its bulkiness. Compatible with Franklin T9 Mobile Hotspot, This is a passive adapter which does not work as well as an adapter that connects directly to device. Is the Franklin T9 Mobile Hotspot a good device? Press and hold the button until "Goodbye" message Turn Off appears. Franklin T9 Mobile Hotspot General Use Guide. The light and the display show everything the way they should. Battery life depends on the network, signal strength, temperature, features, and active connection time. From setting up your Wi-fi to connecting to the Internet properly, everything is disclosed here. Im going to try Lobys directions. Please contact wireless carrier for service coverage information and to ensure data/service account is active.

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